The computer // The desktop // Using a word processor // Word processing: for and against // Storing data // Creating a folder // Saving files // The Internet // Research on the Internet // E-mail, telephones and the post // Mobile phones // Writing e-mails // E-mail addresses and servers // Sending files over the Internet // Viewing and downloading files // Music on the Internet // Desktop publishing (DTP) // Image editing // Reviewing websites // Designing Web pages // Multimedia // E-commerce // Chat rooms // Netiquette // Computer programming // Videoconferencing // Men, women and IT // Careers in IT // Glossary