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0 (hodnocen0 x )

(2) Půjčeno:2x 

BK

Příručka

First edition

New York : PublicAffairs, [2015]

viii, 277 stran : ilustrace ; 21 cm

ISBN 978-1-61039-276-1 (brožováno)

Obsahuje bibliografické odkazy a rejstřík

001636518

CONTENTS // Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen 1 // 1 Listening to the Air // Communicating Across Cultures 29 // 2 The Many Faces of Polite // Evaluating Performance and Providing Negative Feedback 61 // 3 Why Versus How // The Art of Persuasion in a Multicultural World 89 // 4 How Much Respect Do You Want? // Leadership, Hierarchy, and Power 115 // 5 Big D or Little d // Who Decides, and How? 143 // 6 The Head or the Heart // Two Types of Trust and How They Grow 163 // vii // Vlil // 7 The Needle, Not the Knife // Disagreeing Productively 195 // 8 How Late Is Late? // Scheduling and Cross-Cultural Perceptions of Time 219 // Epilogue: Putting the Culture Map to Work 243 // Acknowledgments 255 Notes 259 Index 263 // To view complete culture maps for many countries not included in this book, and to compare one culture map to another, please visit the tools page of www.erinmeyer.com.