1. Introduction -- Literature review -- Approach -- Organization of this monograph -- 2. Operation Desert Storm (Iraq, 1991) -- Civilian casualty estimates -- Handling of the civilian casualties issue -- The arc of media and public concern -- The Al Firdos bunker incident -- Key lessons -- 3. Operation Allied Force (Kosovo, 1999) -- Civilian casualty estimates -- Handling of the civilian casualties issue -- The arc of media and public concern -- The April 14 convoy attacks outside Djakovica -- The May 7 Chinese embassy bombing -- Conclusions -- 4. Operation Enduring Freedom (Afghanistan, 2001-) -- Civilian casualty estimates -- Handling of the civilian casualties issue -- The arc of media and public concern -- The wedding party incident -- Key lessons -- 5. Operation Iraqi Freedom (Iraq, 2003-) -- Civilian casualty estimates -- Handling of the civilian casualties issue -- The arc of media and public concern -- The marketplace incident -- Key lessons -- 6. Implications and conclusions -- The military: a highly credible institution -- Recommendations.
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