Includes bibliographical references (p. 245-248) and index
Introduction -- The authors -- Fundamentals of organization design -- Designing around the customer -- Organizing across borders -- Making a matrix work -- Solving the centralization-decentralization dilemma -- Organizing for innovation -- Conclusion -- Appendix: Decision tools -- Bibliography.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries