How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It’s not (always) personal, it’s (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries