Introduction to cost-benefit analysis for public libraries -- Fundamentals of cost-benefit analysis -- Important considerations before commissioning a CBA study -- Preparing to measure benefits -- Measuring library benefits : identifying and sampling library users -- Measuring library benefits : preparing the survey instruments -- Measuring library costs -- Measuring return to taxpayer and donor investment in your library -- Wrapping up your study : communicating your CBA findings -- Conclusions : evaluating what your CBA study accomplished.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries