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0 (hodnocen0 x )
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EB
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ONLINE
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London ; New Jersey : Bowker-Saur, [1993]
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1 online resource (158 pages)
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 Plný text PDF
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* Návod pro vzdálený přístup
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ISBN 9783110956788 (electronic bk.)
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ISBN 1857390040 (acid-free paper)
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ISBN 9783598243622
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aInformation services management
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Print version: St. Clair, Guy. Customer service in the information environment. London : Bowker-Saur, [1993] xiii, 144 pages ; 24 cm. Information services management ISBN 9783598243622
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Includes bibliographical references (pages [139]-141) and index
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part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user.
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001804411
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full
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(Au-PeEL)EBL3043897
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(CaPaEBR)ebr10776867
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(MiAaPQ)EBC3043897
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(OCoLC)868959599
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Dotazy a připomínky