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EB

ONLINE

First edition

New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2017

1 online resource (x, 216 pages)

ISBN 9781631576577 (electronic bk.)

ISBN 9781631576560 paperback

Corporate communication collection, ISSN 2156-8170

Print version: ISBN 9781631576560

Includes index

Section 1. Topic 1. Sending effective messages -- Section 2. The four methods of communicating -- Topic 2. Tips for speaking effectively -- Topic 3. Delivering your speech -- Topic 4. Presiding over the question and answer period -- Topic 5. Overcoming speaker anxiety -- Topic 6. Introducing guest speakers properly -- Topic 7. Tips for listening effectively -- Topic 8. Using and interpreting body language -- Topic 9. Tips for writing effectively -- Topic 10. E-mail: do’s and don’ts -- Topic 11. Editing techniques -- Topic 12. Proofreading methods -- Topic 13. Tips for reading effectively -- Section 3. Planning and conducting productive meetings -- Topic 14. Planning a meeting -- Topic 15. Conducting a meeting -- Topic 16. Contributing as a meeting participant -- Topic 17. Holding better one-on-one meetings -- Topic 18. Improving video and teleconferencing -- Section 4. Communicating skills for dealing with special situations -- Topic 19. Interviewing job applicants -- Topic 20. Orientating new employees -- Topic 21. Training people for the job -- Topic 22. Developing performance objectives, standards, and priorities of an organization -- Topic 23. Creating and agreeing on job descriptions -- Topic 24. Negotiating one-on-one -- Topic 25. Compromising to reach agreement -- Topic 26. Evaluating employee performance -- Topic 27. Coaching employees to improve performance -- Topic 28. Writing impressive news releases -- Topic 29. Communicating clearly with a diverse group of employees -- Topic 30. Communicating effectively with male and female employees -- Topic 31. Using sex fair language -- Section 5. Topic 32. Communicating attitudes and techniques for coping competently with difficult employees -- Index.

The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes. Each topic is divided into "Things to Know" and "Things to Do.".

* Communicating Effectively * Communicating Strategies * Communicating for Managers * Communicating in a Crisis * Communicating in the Workplace * Communicating under Stress * Communicating with Employees * Communication * Communication Effectiveness for Managers * Communication Fundamentals * Communication Guide for Managers * Communication Mistakes * Communication Reference Guide for Managers * Communication Skills * Conflict Resolution * Diversity Communication * Gender-Neutral * Listening Tips * Management Skills * Managerial Communications * Managerial Performance * Persuasive Communication * Reading Tips * Speaking Confidently * Speechmaking * Workplace Communications * Workplace Situations * Writing Tips

001861307

full

(Au-PeEL)EBL4790176

(CaONFJC)MIL988888

(CaPaEBR)ebr11332749

(MiAaPQ)EBC4790176

(OCoLC)970636089