Professional Supervision: An Introduction ...1 // Introduction ...1 // Professional Supervision in Professional Social Work ...1 // Motivation for Writing This Book ...3 // Rationale for and Significance of Professional Supervision // in Social Work ...5 // Concept, Nature, Types, and the Main Features of Professional // Supervision // Professional Supervision for Student Social Workers. // Post-qualification Practice Supervision ...: // Supervision by the Line-Management/Administration // Group Supervision // Peer Supervision // Supervision in the Tertiary Sector // Independent Supervision // Mentoring ...14 // Coaching ...15 // Some Basic Principles ...15 // Mode of Supervision ...15 // The Role of Professional Bodies ...16 // Objectives of the Book ...19 // Research Methods Followed ...19 // Organization of the Book ...20 // Conclusion and Summary ...23 // References ...23 // 2 Changes and Challenges in Social Work: Implications for Professional Supervision ...27 // Introduction ...27 // Social Work as a Global Profession ...27 // The Promise and Politics of Social Work ...29 // V11 // 000 // V111 // Contents // Changes and Challenges // Colonization, Neocolonization, and Decolonization // Deprofessionalization // Populism, Nationalism, and Welfare Chauvinism // Digitalization and Online Trends // The Sustainable Development Goals, Climate Change, and Disasters // Implications for Professional Supervision in Social Work // Conclusion and Summary // References // 3 Contexts of Supervision: Organizations and Practice Settings // Introduction // Organizational Context // Government Organizations // Non-government Organizations (NGOs) // Social Work Practice Settings // Social Protection and Security // Health and Hospitals // Private Practice // Child Welfare and Protection // Family/Domestic Violence // School Social Work // Corrections // Community //
Research Leading to Advocacy and Policy // Rural and Remote.., Line-Management Versus Non-line-Management // Professional Supervision in Organizational and Practice Settings. // Conclusion and Summary // References // 4 Models of Professional Supervision in Social Work // Introduction // Purpose- and Goal-Based Models // Path-Based Models // A Line-Management Supervision Model // A Non-line-Management Supervision Model // A Mixed Model of Line and Non-line-Management Supervision // A Contract Model of Supervision // A Model of Supervision in Private Practice // Digital/Online Supervision Models // Casework, Clinical Practice, and Therapy-Oriented Supervision // Models // A Reflective Learning Model of Supervision // Peer Group Supervision Models // Group Supervision Models ...81 // A Model of Systemic Supervision ...82 // Portfolio Model of Supervision ...84 // An Appreciative Supervision Model ...85 // A Cultural Competency Supervision Model ...87 // A Critical Conversations Model of Supervision ...87 // Feminist Supervision Models .. ...89 // The Integration of Purpose and Path-Based Models ...89 // A Comprehensive Model of Social Work Supervision ...90 // Evidence-Informed Model of Social Work Supervision ...91 // Conclusion and Summary ...93 // References ...93 // 5 Critical Dilemmas and Challenges in Professional Supervision ...99 // Introduction ...99 // Line-Management Supervision Versus Non-line-Management (External) Supervision 100 // Difference Between Line-Management and Non-line-Management // Professional Supervision ...104 // Supervision in Private Practice ...106 // Face-to-Face Supervision Versus Digital Supervision ...107 // Difference Between Social Workers and Non-social Workers and New and Experienced Supervisees ....110 // The Role of Professional Bodies ...111 // The Issue of Teaching/Developing Qualities/Character ...112 // Conclusion and Summary ...113 // References ...114 //
6 The Process, Essentials, and Content of Professional Supervision ...115 // Introduction ...115 // The General Process of Supervision Sessions ...115 // Supervisee-Focused Open, Flexible, Informal, and Conversational ...116 // Clarification of Expectations ...117 // Recapitulating ...117 // Structured/Contracted ...117 // Supervisee-Led ...118 // Two-Way Process ...119 // Task/Issue/Goal-Focused ...119 // Reflective ...120 // Essentials of Professional Supervision ...120 // Being Clear at the Beginning ...120 // Focus on Practice/Work ...121 // Balancing Between Work Issues and Private Issues ...121 // Focus on Workplace Context ...122 // Focus on Reflection ...123 // Focus on Positives/Strengths ...123 // Professional Development ...123 // Identifying Themes/Issues ...124 // Focus on Values and Ethics/Links to Professional Ethics ...124 // Accountability/Responsibility ...125 // Offering Support ...125 // Being Present/Listening ...126 // Sharing Own Experience ...126 // Empathy ...127 // Relationship and Trust ...127 // Asking Curious Questions ...128 // Using Theory, Sharing Resources ...128 // The Main Theme or Core Content of Professional Supervision ...129 // Self-Care/Safety for the Worker and the Client ...129 // Maintaining Boundaries ...131 // Personal Issues ...131 // Difficulties with and Conflicts Around the Organization ...131 // Client/Practice Issues ...132 // Feeling of Inadequacy in Work Performance ...133 // Critical Reflection ...133 // Modeling Values ...134 // Professional Identity ...134 // Learning/Training and the Future ...135 // Conclusion and Summary ...135 // References ...136 // Supervisors’ Expectations // Introduction // Supervisors’ Perceptions of Supervisees’ Expectations from Supervision // Availability, Support, and Respect // Space for Ventilation/Debriefing // Have a Plan, Direction, or Advice //
Have Answers and Problem-Solving // Learn Something More than What They Know // Facilitate Reflection // Looking for Affirmation // Providing a Different Perspective // Honest Feedback and Understanding // Accountability and Continuity // Therapy and Counseling // Do Not Know What to Expect // Expectations of Supervisors from Supervisees // Come Prepared and Bring Agenda Items for the Meeting // Follow-Up from the Previous Meeting // Talk About Issues from Various Angles // Discuss Ethical Dilemmas // Aware of Issues, Disclose Concerns, Defend Practice, and Disagree // To Be Reflective // Vision and Responsibility // Take Risks and Have Passion // Punctual // Take Supervision Seriously and Value It // TellTruth/Be Honest // Focus on Supervision, Do Not Bring Other Agendas // Link Supervision to Performance Appraisal // Conclusion and Summary // References // Issues Posed in Professional Supervision // Introduction // Issues Supervisees Present in the Supervision Issues Relating to the Organizational Context // Issues Relating to Clients/Practice // Reflection on Practice // Maintaining Boundaries/Rural Context 1 // Work Performance Issues // Skill Development // Theoretical Frameworks // Personal Issues // Recognizing Good Work // Conclusion and Summary // References // Concepts and Theories Employed in Supervision // Introduction // Conceptual and/or Theoretical Approaches Used in Supervision // Reflective Practice/Critical Reflection Framework // Adult Learning // Kolb’s Learning Cycle // Task-Focused Instructional Theory // Systems Theory // Kadushin Model/PASE Model ...176 // Four Domains Approach to Supervision ...177 // Middleman and Goldberg’s Model/Holistic Model ...177 // Margaret Morrell’s Framework ...178 // Postmodernism ...179 // A Strengths-Based Perspective ...179 // Anti-oppressive Framework ...180 // Social Constructionist Approach ...181 //
Feminist Framework/Gender Perspective ...182 // Narrative Therapy ...182 // Family Therapy ...183 // Sensorimotor Psychotherapy ...184 // Psychodynamic Lens ...185 // Cognitive Behavior Therapy ...186 // Crisis Intervention ...186 // Supervisee-Led Model ...187 // Family Approach ...188 // Best Practice ...188 // Eclectic Approach ...189 // Conclusion and Summary ...190 // References ...191 // 10 The Use of Practice Wisdom in Supervision ...193 // Introduction ...193 // Use of Practice Wisdom by Supervisors ...194 // Experience ...194 // Practice Wisdom Statements ...198 // Supervision Practice Principles or Techniques ...204 // Conclusion and Summary ...208 // References ...209 // 11 The Use of Virtues or Qualities in Supervision ...211 // Introduction ...211 // Social Workers’Qualities Perceived by Supervisors ...212 // Finding Their Own Answers/Self-Determination ...212 // - Strengths-Based Thinking ...212 // Being Non-judgmental, Human Rights, Empowerment ...213 // Honesty, Accountability, and Trust ...213 // Patience, Tolerance, Understanding, and Care ...213 // Compassion ...214 // Good Relationships/Links to the Wider World ...214 // Shared Learning ...214 // Inherent Personal Traits and Characteristics ...214 // Developing Supervisees’ Virtues/Qualities in Supervision ...215 // Using Strengths of Supervisees ...215 // Be Open and Honest and Non-judgmental ...217 // Experiential Learning, Reflection, Non-judgmental, Good Listening, and Observing ...218 // Developing Clarity About Issues and Decision-Making ...218 // Affirming Braveness ...219 // Warmth and Power ...220 // Reassuring/Building Confidence ...221 // Humor ...221 // Gentleness ...222 // Capacity to Face Challenges and Make Difficult Decisions ...223 // Conclusion and Summary ...224 // References ...225 // 12 Developing Supervisees’ Being ...227 // Introduction ...227 //
Supervisee Being as a Person and Professional Social Worker ...228 // Person and Professional Being Are Intertwined ...228 // Focusing Only on the Professional Being Is Mechanical ...229 // Essential to Integrate the Personal and Professional ...229 // GrayArea ...230 // Developing Being of Supervisees ...231 // Role Modeling Oneself ...232 // Talk About Supervisees’Qualities ...232 // Creating a Safe Environment ...233 // Encouragement to Discuss Discordant Views ...233 // Discussing Family Value Conflicts and Influences ...234 // Demonstrating Care ...234 // Comparing Previous Situations ...235 // Linking to the Code of Ethics and Career Goal Planning ...235 // Weighing Up Between Legal Being and Human Being ...236 // Assigning the Case that Goes Well with the Worker ...237 // Preventing Core Value Conflict Situations and Settings ...237 // Attending to Personal and Professional Issues ...238 // Seeking Additional External Support ...239 // Conclusion and Summary ...240 // References ...241 // 13 Action for Professional Supervision ...243 // Introduction ...243 // Professional Supervision and Voices and Virtues of Social Workers ...244 // Tacit Development of Virtues/Qualities in Supervision ...248 // Limitations of the Study and Future Research ...249 // The Main Trends in the Dynamics of Professional Supervision ...250 // Mainly Focused on Accredited Training and Clinical Practice ...251 // Inconsistency in Organizations and Line-Management Approaches . 251 // Influence of Neoliberalism and New Managerialism ...252 // Private Practice and External Supervision ...252 // Professional Bodies and Supervision Standards ...253 // Organizations and Practitioners Without Professional Supervision .. 253 // Professional Supervision as an Emerging Area of Practice ...254 // The Need for Professional Supervision ...254 //
Coordinated Action for Professional Supervision ...255 // References ...257 // Index ...259