Print version: Andersen, Bjrn. Root cause analysis and improvement in the healthcare sector : a step-by-step guide. Milwaukee, Wisconsin : ASQ Quality Press, 2009 xvii, 233 pages ; 28 cm ISBN 9780873897808
Root cause analysis in healthcare -- The root cause analysis process -- Define the event -- Find causes -- Find the root cause -- Find solution(s) -- Take action -- Measure and assess -- Advanced tools -- Hardwiring the use of RCA -- The future of root cause analysis in healthcare.