Includes bibliographical references (p. 173-174) and index
Ch. 1. Process management - what is it? -- Ch. 2. What type of contract should I enter into? -- Ch. 3. Obtaining a price quote -- Ch. 4. What work is there to be done? -- Ch. 5. Ready, fire, aim -- Ch. 6. Scheduling the work -- Ch. 7. Risk management -- Ch. 8. Managing program costs -- Ch. 9. Managers, leaders and entrepreneurs -- Ch. 10. Communication skills -- Ch. 11. Further understanding ourselves and others : a nurture-based perspective -- Ch. 12. Further understanding ourselves and others : a nature-based perspective.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries