.

0 (hodnocen0 x )

EB

ONLINE

Munchen : K G Saur, 2009

1 online resource (302 pages) : illustrations

ISBN 9783598220432

IFLA publications ; 138

Copyright held by International Federation of Library Associations and Institutions, The Hague, The Netherlands

Includes bibliographical references

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries

001898829

full

Foreword // Michael Heaney...9 // Address of Welcome // Rachel Laperriere...11 // How to Use Statistics to Put’Libraries on the Agenda’ // Claudia Lux...15 // The Global Statistics Project // Global Library Statistics for the Twenty-First Century // Michael Heaney...22 // Standardisation of Library Statistics // Roswitha Poll...27 // The 2007 International Library Survey in Latin America and the Caribbean Claude Akpabie...31 // Experiencia en la busqueda de datos estadisticos sobre bibliotecas de la Republica Argentina // Silvia Texidor and Romina De Lorenzo...43 // Trinidad and Tobago’s Response to UNESCO’s Survey on Global Statistics Diane Simeon...55 // Benchmarking in the Form of Performance Indicators and Balanced Scorecard // Roswitha Poll...61 // Current Trends in the Collection and Use of Statistics in Academic and Public Libraries in Africa // Elisha R T. Chiware and Buhle Mbambo-Thata...71 // Limits of the ’Global Statistics’ Model and Some Examples of how Results are Used // Cynthia Lisee...88 // Libraries’ Contribution to Cultural Development and Literacy Education // Information Literacy Indicators: A Must for Countries (Abstract) // Jesus Lau...108 // Knowing Your Readers and Your Community - Towards a Broader Role for Library Statistics // Simon Ellis...109 // Public Libraries // Canada’s Public Libraries Count! // Don Mills...124 // Annual Survey of Quebec’s Public Libraries: A Major Revision // Benoit Allaire, Genevieve Baril and Marie-Josee Benoit...129 //

Understanding the Methodological Foundations of Public Library National Rating Systems // Ray Lyons...135 // Presentation of Norwegian Indicators // Trine Kolderup-Flaten ...146 // Quality Standards and Target Outputs Based on Benchmarking Studies Improved by a Proposed Prospective Balanced-Scorecard Model for the Montreal Public Libraries System // Pierre Meunier...154 // BIX - The Bibliotheksindex: Statistical Benchmarking in German Public Libraries // Sebastian Mundt...188 // University Libraries // Library Statistics Database of the National University of La Plata (Argentina): A Cooperative Experience // Marcela Fushimi, Norma Mangiaterra, Mariana Pichinini and // A. S. Gustavo Archuby...198 // Online Statistics for Australian, New Zealand and Asian Academic Libraries // Cathie Jilovsky...211 // LIBQUAL Canada 2007: Service Quality Bench-Marking on a National Scale // SamKalb...221 // Les programmes et projets communs sur les statistiques dans les bibliotheques universitaires du Canada // Sylvie Belzile...229 // Ten Years of Experience with Benchmarking in Dutch Academic Libraries Henk J. Voorbij...245 // UK Higher Education Library Statistics // Claire Creaser...261 // Integrated Approach to the Evaluation of Digital Libraries: // An Emerging Strategy for Managing Resources, Capabilities and Results Leonor Gaspar Pinto, Paula Ochda, and Maria Helena Vinagre...273 // Conclusions // Where Shall we Go from Here? // Roswitha Poll...290 // Global Library Statistics - What Next for IFLA? // Michael Heaney...292 // Appendices // 1. Global Library Statistics (as amended following the trial)...296 // 2. Indicators for Global Library Statistics...298

(Au-PeEL)EBL453858

(CaONFJC)MIL218814

(CaPaEBR)ebr10314512

(MiAaPQ)EBC453858

(OCoLC)495477002