.

0 (hodnocen0 x )

EB

ONLINE

1st ed.

Turku : Oy Benchmarking Ltd, 2013

1 online resource (124 pages)

ISBN 9789523426665 (electronic bk.)

Excellence Frameworks - Baldrige Ser.

Print version: Tuominen, Kari The Baldrige Criteria for Educational Institutions - USA Turku : Oy Benchmarking Ltd,c2013

Front Cover -- Contents -- Purpose of the book -- What does self-assessment mean for an organization? -- What can you gain? -- The Malcolm Baldrige Performance Excellence Framework -- Assessment Categories and Items -- Assessment instructions -- 1.Leadership -- 2.Strategic Planning -- 3.Customer Focus -- 4.Measurement, Analysis, and Knowledge Management -- 5.Workforce Focus -- 6.Operations Focus -- 7.Results -- You can use the book in lots of different ways -- About the Authors -- Development training -- Business Improvement Series -- Back Cover.

The book makes it easier to involve the entire staff of the educational institute in launching development.Excellent educational institutions assess their own operations regularly and use this information to predict demands in their operating environment. This forms the basis for the self-assessment and self- improvement in this manual.Using the Business Excellence Framework, it provides a series of 32 questions and contrasting pairs of examples specifically for educational facilities to help evaluate their performance highlighting areas that need adoption or those that are currently excelling.The book and the Excellence Framework applied will help you to identify the need and readiness for change by comparing your own practices with those of successful organizations..

001905829

express

(Au-PeEL)EBL28914915

(MiAaPQ)EBC28914915

(OCoLC)1281987655