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0 (hodnocen0 x )

EB

ONLINE

1st ed.

Turku : Oy Benchmarking Ltd, 2013

1 online resource (125 pages)

ISBN 9789523426702 (electronic bk.)

Excellence Frameworks - Baldrige Ser.

Print version: Tuominen, Kari The Baldrige Criteria for Entrepreneurs - USA Turku : Oy Benchmarking Ltd,c2013

Front Cover -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organization? -- What can you gain? -- The Malcolm Baldrige Performance Excellence Framework -- Assessment Categories and Items -- Assessment instructions -- General profile of the professional service provider sserving as examples in the book -- 1.Entrepreneurship -- 2.Strategic Planning -- 3.Customer Focus -- 4.Measurement, Analysis, and Knowledge Management -- 5.Workforce Focus -- 6.Operations Focus -- 7.Results -- You can use the book in lots of different ways -- About the Author -- Development training -- Business Improvement Series -- Back Cover.

A self assessment workbook that uses the structure of the Malcolm Baldrige Performance Excellence Framework. The book describes the operating principles and philosophies of professionals who are at the same time entrepreneurs. The examples are especially applicable to self-employed persons, where the staff com prises the entrepreneur him - or herself. The examples in the book cover the field of business management and development, utilising the 32 assessment criteria for the Malcolm Baldrige Performance Excellence Framework.The examples are applicable to professional enterprises, whatever their size as well as internal specialists in an organisation."The book is easy to recommend for its clarity and readability. It is suitable for the sole entrepreneur, for training entrepreneurs, for further professional development at various levels and for teachers when they are planning their curriculum and teaching. It is also suitable for using only parts if so wished."..

001905830

express

(Au-PeEL)EBL28914940

(MiAaPQ)EBC28914940

(OCoLC)1281973473